7 Abandoned Cart Email Examples to Win Back Sales in 2025

Nicolas Provost
7 Abandoned Cart Email Examples to Win Back Sales in 2025

That sinking feeling when you see your Shopify abandoned cart rate climbing? You're not alone. According to the Baymard Institute, the average e-commerce store loses nearly 70% of potential sales right at the checkout. It's a massive, silent profit leak. From our experience with over 500 Shopify stores, we know that a smart recovery strategy isn't just a 'nice-to-have'—it's an essential tool for survival and growth. What if you could turn that leak into a firehose of recovered revenue?

This isn't just another post with generic templates. In this playbook, you'll learn exactly how to dissect 7 powerful abandoned cart email examples from platforms like Klaviyo, HubSpot, and Mailchimp. For each one, we'll reveal the exact copy, design choices, and psychological triggers that make them so effective. You'll get screenshots, direct links, and actionable commentary you can apply today.

Our goal is to give you the strategies we use to help our clients reclaim lost sales, boost their Average Order Value (AOV), and increase customer Lifetime Value (LTV). While our primary focus is on cart recovery, understanding the broader communication landscape is key. You can Explore other impactful transactional email examples to see how different automated messages work together.

By the end of this guide, you will have a clear, replicable playbook to build a high-converting abandoned cart sequence that wins back customers and drives real growth for your business. Let's dive in and fix your abandoned cart problem for good.

1. Template.net: The 'Ready-to-Go' Resource

For e-commerce brands that need to get a polished abandoned cart email sequence live yesterday, starting from scratch can be a major roadblock. This is where Template.net shines. It acts as a massive, pre-built library of professional designs, saving you the significant time and resources typically spent on custom graphic design and coding. Think of it as the ultimate shortcut to deploying proven email structures.

Template.net’s core value is its sheer volume and variety. Instead of giving you a single example, it provides a comprehensive collection of abandoned cart email examples across numerous industries, from fashion to electronics to SaaS. This allows you to find a design that already aligns with your brand's aesthetic, which you can then customize. From our experience, brands that start with a strong visual foundation see better engagement right out of the gate.

Template.net: The 'Ready-to-Go' Resource

Strategic Analysis & Key Features

What sets Template.net apart is its focus on accessibility and practicality. The templates are available in various editable formats (like PSD, AI, Word, and even Google Docs), making them compatible with most email service providers and design software. This flexibility is a huge plus.

  • Pros:
  • Time-Saving: The biggest advantage is speed. You can have a high-quality email design ready in minutes, not days.
  • Best Practices Baked-In: The designs generally follow established conversion principles, like clear calls-to-action (CTAs), prominent product images, and clean layouts.
  • Affordability: Compared to hiring a designer, the subscription model is incredibly cost-effective for the value provided.
  • Cons:
    • Subscription Required for Full Access: While there are some free options, the best and most diverse templates are locked behind a Pro subscription.
    • Potential for Genericism: A common mistake we see is using a template as-is. You must invest effort in customization to ensure your email truly reflects your unique brand voice and doesn't look like a competitor's.
  • How to Use Template.net Effectively

    To get the most out of this resource, don't just download and send. Use the templates as a starting point. We advise our clients to pick a layout they like and then heavily customize the copy, imagery, and branding to make it their own. Remember, while a good template provides the structure, it's your personalized message and offer that will ultimately recover the sale. These templates are an excellent visual aid when planning a campaign, but the real power comes when you pair them with a robust recovery system. You can explore some of the best abandoned cart apps for Shopify to see how automation and templates can work together.

    Website: https://www.template.net

    2. Mailchimp: The All-in-One Automation Engine

    For businesses seeking more than just a template, Mailchimp offers a complete ecosystem for building, automating, and optimizing abandoned cart email campaigns. While Template.net provides the visual shell, Mailchimp provides the engine. It combines a user-friendly email builder with powerful automation features, allowing you to create and manage an entire recovery sequence directly within the platform. This is a crucial step up for brands ready to move from static designs to dynamic, data-driven communication.

    Mailchimp’s strength lies in its integration and analytical capabilities. It connects seamlessly with major e-commerce platforms like Shopify, WooCommerce, and BigCommerce, automatically pulling in cart data to trigger your recovery emails. This direct integration is what makes it a powerhouse. From our experience, brands that use integrated platforms like Mailchimp see a much higher ROI because they can fine-tune their campaigns based on real-time performance data—something a simple template cannot provide. This makes it a go-to for finding and implementing effective abandoned cart email examples.

    Mailchimp

    Strategic Analysis & Key Features

    What truly sets Mailchimp apart for cart recovery is its approachable automation. You can build a multi-email sequence with specific time delays (e.g., first email after 1 hour, second after 24 hours) without writing a single line of code. This accessibility empowers merchants to implement sophisticated strategies that were once only available to enterprise-level companies.

    • Pros:
    • User-Friendly Automation: The visual journey builder makes it easy to set up and visualize your abandoned cart flow.
    • Strong Integration Ecosystem: Connects with hundreds of apps and e-commerce platforms, ensuring your data flows smoothly.
    • Performance Analytics: Provides clear, actionable data on open rates, click rates, and recovered revenue for each email, helping you optimize your strategy.
    • Free Plan Availability: A generous free plan makes it accessible for new businesses to get started with professional email marketing.
  • Cons:
    • Pricing Scales Up: The cost can increase significantly as your contact list grows and you require more advanced features.
    • Learning Curve for Advanced Features: While the basics are simple, mastering advanced segmentation and automation can take some time.
  • How to Use Mailchimp Effectively

    To maximize your results with Mailchimp, go beyond the default single-email template. The strategy that consistently delivers the best results for our clients is a three-part email sequence. The first email should be a simple reminder, the second can introduce social proof or urgency, and the third might offer a small incentive like free shipping. Use Mailchimp’s A/B testing feature to test different subject lines and CTAs to see what resonates with your audience. Remember, successful cart recovery is a key part of the broader customer journey; you can learn more about how it fits into your overall customer retention techniques.

    Website: https://mailchimp.com

    3. HubSpot: The All-in-One Growth Engine

    For businesses that see cart recovery not as an isolated task but as part of a larger customer journey, HubSpot is the integrated solution. It moves beyond just sending emails by connecting your recovery efforts directly to a powerful CRM. This means every abandoned cart email is an opportunity to learn more about your customer and personalize future interactions, turning a potentially lost sale into a long-term relationship.

    HubSpot’s strength is its ecosystem. It provides a suite of marketing and sales tools, including pre-designed abandoned cart email templates that are fully integrated with its automation workflows. From our experience, brands that use a CRM-powered approach can segment their recovery campaigns with incredible precision. For instance, you can send a different offer to a first-time visitor versus a loyal customer who abandoned a cart, all automatically. These deeply personalized abandoned cart email examples are what turn good results into great ones.

    HubSpot

    Strategic Analysis & Key Features

    What makes HubSpot a powerhouse is its focus on data-driven marketing automation. The platform isn't just a place to find templates; it's a command center for executing, testing, and optimizing your entire marketing funnel. The native CRM integration is the key differentiator here.

    • Pros:
    • CRM Integration: Every interaction is logged in the CRM, allowing for highly targeted and personalized messaging based on a customer's full history with your brand.
    • Robust Automation: Build sophisticated "if/then" workflows that can trigger different emails based on cart value, customer behavior, or past purchase history.
    • Comprehensive Toolset: It’s an all-in-one platform for email, landing pages, forms, and analytics, providing a unified view of your marketing performance.
  • Cons:
    • Pricing Complexity: While it offers free tools, the more advanced marketing automation features required for sophisticated cart recovery can be costly and might be prohibitive for smaller businesses.
    • Learning Curve: The sheer number of features can be overwhelming for new users. It takes time to master the platform and unlock its full potential.
  • How to Use HubSpot Effectively

    To truly leverage HubSpot, think beyond a single abandoned cart email. Map out a multi-step recovery workflow. We advise our clients to start with a simple reminder email, then escalate to an email with a small incentive, and perhaps a final one creating urgency. Use the CRM data to segment your audience. For example, create a separate, more aggressive workflow for high-value abandoned carts. The goal is to use HubSpot’s intelligence to make every communication feel personal and timely, dramatically increasing the odds of winning back the customer.

    Website: https://www.hubspot.com

    4. Klaviyo: The Data-Driven Automation Engine

    While templates provide a visual starting point, Klaviyo provides the engine to power and optimize your entire recovery strategy. For e-commerce brands serious about maximizing revenue from abandoned carts, Klaviyo is a non-negotiable tool. It moves beyond simple email sends into the realm of sophisticated, data-driven automation, allowing you to create hyper-personalized customer journeys that feel one-to-one.

    Klaviyo’s strength lies in its deep integration with e-commerce platforms like Shopify, which allows it to pull in rich customer data. This isn't just about knowing what was left in the cart; it's about understanding a customer's entire history—past purchases, browsing behavior, and lifetime value. This level of insight is crucial for crafting some of the most effective abandoned cart email examples because it lets you tailor the message, timing, and even the offer with surgical precision. From our experience, this is the key to breaking through inbox clutter.

    Klaviyo: The Data-Driven Automation Engine

    Strategic Analysis & Key Features

    What truly sets Klaviyo apart is its focus on segmentation and flow-building. You can create different abandoned cart sequences for first-time visitors versus loyal VIPs, or for high-value carts versus low-value ones. The pre-built flows provide a fantastic, proven structure that you can activate in minutes, while the intuitive editor lets you customize every element.

    • Pros:
    • Advanced Segmentation: Its ability to slice and dice your audience based on behavior and purchase history is unparalleled, leading to highly relevant emails.
    • Powerful Automation Flows: The pre-built abandoned cart flows are based on best practices and can be easily A/B tested and optimized for performance.
    • Strong Focus on E-commerce: Every feature is designed with one goal: to help online stores sell more. This focus is evident in its robust analytics and reporting.
  • Cons:
    • Pricing Structure: The cost is tied to your contact list size, which can become expensive as your brand grows.
    • Steep Learning Curve: For complete beginners, the sheer number of features and data points can be overwhelming without a dedicated learning period.
  • How to Use Klaviyo Effectively

    To get the most out of Klaviyo, lean into its data capabilities. Don't settle for a one-size-fits-all abandoned cart email. Create a multi-email flow that changes based on customer value. For instance, a standard reminder for a new customer, but a personal note with a unique discount for a VIP who has spent over $500. Use dynamic content blocks to pull the exact items from their cart directly into the email. We often see brands pair Klaviyo's email prowess with other channels; for instance, you can explore how to handle cart abandonment on WhatsApp to create a multi-channel recovery system that captures customers where they are most active. This synergy between powerful email automation and direct messaging is where massive gains are made.

    Website: https://www.klaviyo.com

    5. Really Good Emails: The Ultimate Inspiration Library

    When you're stuck in a creative rut, the best solution is often to see what the top-performing brands are already doing successfully. This is the exact problem Really Good Emails solves. It's not a template builder but a meticulously curated gallery of the best emails on the web, acting as a free, high-quality source of design and copywriting inspiration. For marketers, it’s like having a direct line into the email strategies of major players like Allbirds, Casper, and Headspace.

    Really Good Emails’ primary value is its real-world context. Instead of generic templates, you get access to thousands of actual abandoned cart email examples that have been sent to real customers. From our experience, analyzing what’s working for others is one of the fastest ways to level up your own campaigns. The platform allows you to dissect the copy, design, and flow from brands that have already invested heavily in optimizing their email marketing.

    Really Good Emails: The Ultimate Inspiration Library

    Strategic Analysis & Key Features

    What makes Really Good Emails an indispensable tool for our team is its brilliant organization and community-driven approach. You can easily filter through a massive library by category, including a robust "Abandoned Cart" section, to find relevant examples in minutes. The platform is constantly updated, ensuring the inspiration is always fresh and modern.

    • Pros:
    • Completely Free: The entire library is accessible without a subscription, making it an incredible resource for teams of all sizes.
    • Real-World Examples: You're seeing proven emails from successful brands, not theoretical templates. This provides invaluable insight into current trends and effective tactics.
    • Sparks Creativity: It’s the perfect place to start when you're facing writer's block or design fatigue. A few minutes of browsing can generate dozens of new ideas.
  • Cons:
    • Inspiration, Not Implementation: You cannot download or edit these emails directly. It's a source for ideas, not a ready-to-use solution.
    • Lacks Customization Guidance: The platform shows you the "what" but not the "how." You'll need to use your own email service provider and design skills to replicate the strategies you see.
  • How to Use Really Good Emails Effectively

    To get maximum value from this resource, use it as a strategic research tool, not just a picture book. We advise our clients to create a "swipe file" of their favorite abandoned cart emails from the site. Analyze the common patterns: How many emails are in their sequence? What kind of subject lines do they use? Do they lead with a discount or a customer service touchpoint?

    Don't copy an email wholesale. Instead, deconstruct it. Take the subject line from one, the CTA style from another, and the simple, clean layout from a third. Combine these elements with your unique brand voice and value proposition. This platform provides the creative fuel, but you still need to build the engine that drives conversions.

    Website: https://reallygoodemails.com

    6. Smiley Cat: The Copywriting Playbook

    While visual templates are essential, the words you use can make or break your recovery email. An amazing design with weak copy will fall flat. This is where Smiley Cat provides immense value. Instead of offering downloadable templates, it serves as an educational resource focused purely on the art and science of abandoned cart email copywriting. It’s a masterclass in persuasion, showing you why certain words and phrases work.

    Smiley Cat breaks down real-world examples from successful brands, dissecting their subject lines, body copy, and calls-to-action. This approach is perfect for marketers who want to move beyond generic templates and understand the psychological triggers that compel customers to complete their purchase. From our experience, brands that invest in strong copywriting see a significant lift in conversion rates because their message resonates more deeply with their audience.

    Smiley Cat: The Copywriting Playbook

    Strategic Analysis & Key Features

    Smiley Cat's unique proposition is its focus on education over execution. It doesn't give you a fish; it teaches you how to fish. The detailed breakdowns help you build a strong foundation in conversion copywriting, a skill that extends far beyond just abandoned cart emails.

    • Pros:
    • Free Educational Resource: The entire blog post is free, making it an incredibly accessible tool for learning effective copywriting techniques.
    • Actionable Insights: It provides practical, easy-to-understand takeaways that you can immediately apply to your own email copy.
    • Focus on 'Why': By analyzing examples from various industries, it helps you understand the strategic reasoning behind successful copy.
  • Cons:
    • No Ready-Made Templates: You won't find downloadable files here. It's a resource for learning, not a shortcut for implementation.
    • Content is Not Regularly Updated: As a blog post, the examples may not be the absolute latest, but the core copywriting principles remain timeless and effective.
  • How to Use Smiley Cat Effectively

    Use Smiley Cat as your copywriting bootcamp. Before you even open your email service provider, read through their analysis. Identify the techniques that align with your brand voice, whether it's using humor, creating urgency, or addressing specific customer pain points. We advise our clients to use this resource to build a "swipe file" of compelling phrases and structures.

    The real power comes from combining these copywriting insights with a strong visual template and a robust automation system. To further enhance your abandoned cart emails, consider a comprehensive guide to effective copywriting that can help you craft compelling messages from the ground up. This will ensure your emails not only look great but also speak directly to your customer's needs.

    Website: https://smileycat.com/abandoned-cart-email-copywriting-that-brings-shoppers-back/

    7. Mailerlite: The Accessible Automation Builder

    For smaller businesses or those just stepping into email automation, the complexity and cost of enterprise-level platforms can be intimidating. This is where Mailerlite excels, offering a powerful yet incredibly user-friendly platform that makes creating effective abandoned cart sequences accessible to everyone. We often see brands graduate to Mailerlite when they want more control than a basic app provides but aren't ready for a high-cost, high-complexity system.

    Mailerlite’s strength lies in its balance of simplicity and capability. Its drag-and-drop editor and visual automation workflows remove the technical barriers, allowing you to build and launch a recovery campaign in hours, not weeks. While it may not have the most extensive template library, it provides solid foundations and a wealth of educational content, including abandoned cart email examples on its blog, to guide your strategy.

    Mailerlite

    Strategic Analysis & Key Features

    What distinguishes Mailerlite is its commitment to an intuitive user experience without sacrificing core functionality. From our experience, brands that use Mailerlite appreciate the straightforward automation builder, which visualizes the entire customer journey. This makes it easy to set time delays, segment users based on cart value, and trigger follow-up emails.

    • Pros:
    • Affordability: Mailerlite offers some of the most competitive pricing plans on the market, including a generous free plan, making it ideal for startups and growing businesses.
    • User-Friendly Interface: The platform is clean, intuitive, and easy to navigate. The drag-and-drop editor and visual workflow builder are standout features.
    • Excellent Learning Resources: Their blog and support documentation are comprehensive, providing best practices and clear tutorials to help you succeed.
  • Cons:
    • Limited Advanced Features: Compared to more robust competitors, it lacks some of the hyper-advanced segmentation and A/B testing capabilities.
    • Narrower Template Selection: The built-in template library is smaller, requiring more customization to create a truly unique design.
  • How to Use Mailerlite Effectively

    To maximize your results with Mailerlite, lean into its automation capabilities. Don't just set up a single reminder. Instead, build a multi-step workflow. For example, start with a simple reminder email 2 hours after abandonment. Follow up 22 hours later with a message that introduces social proof or answers common questions. Finally, consider a third email with a small, time-sensitive incentive like free shipping. Use their analytics to track open rates, click-through rates, and conversion for each email in the sequence, and continuously refine your copy and timing. The key is to leverage the automation to build a persistent, helpful, and value-driven recovery series.

    Website: https://www.mailerlite.com

    Ready to Stop Using Email and Start Recovering Carts on WhatsApp?

    We’ve just walked through a comprehensive gallery of abandoned cart email examples, analyzing everything from Klaviyo’s dynamic content to Mailchimp’s clean designs. You've seen the strategic copywriting, compelling visuals, and smart timing that make these emails work. But as a seasoned e-commerce strategist, I have to be direct with you: even the best email strategy is competing in a very crowded space.

    From our experience working with over 500 Shopify stores, we see brands pour immense effort into optimizing their email flows, only to be capped by industry-average open rates of around 20-30%. The truth is, your perfectly crafted email is often just one of dozens your customer receives that day. It's time to ask: what if you could take all the powerful principles we've discussed and apply them to a channel where you're virtually guaranteed to be seen?

    The Undeniable Power of WhatsApp for Cart Recovery

    The core strategies from these abandoned cart email examples are universally effective. A strong offer, a clear call-to-action, social proof, and a touch of urgency are winning tactics on any platform. The difference isn't the strategy; it's the delivery mechanism.

    Here’s where the game changes:

    • Unmatched Engagement: WhatsApp boasts a staggering 98% open rate. Instead of fighting for attention in a cluttered inbox, your message arrives in a personal, high-engagement environment.
    • Immediate Impact: Messages are often read within minutes, allowing you to re-engage shoppers while their purchase intent is still at its peak. This speed is something email simply cannot match.
    • Conversational Commerce: Unlike a static email, WhatsApp allows for real-time, two-way conversations. A customer can ask a question about sizing or shipping and get an instant, automated response, removing friction and closing the sale on the spot.

    By shifting your recovery efforts to WhatsApp, you aren't abandoning these proven strategies. You're supercharging them. We've consistently seen our clients recover up to 3x more revenue from abandoned carts after implementing a WhatsApp flow with Kanal.

    Applying What You've Learned to a Higher-Impact Channel

    Think about the examples we analyzed. Imagine translating the best elements into a WhatsApp message:

    • The HubSpot Approach: Send a helpful, low-pressure message asking if the customer has any questions about the products in their cart.
    • The Smiley Cat Tactic: Use a friendly, playful tone with an emoji to create a personal connection, just like texting a friend.
    • The Klaviyo Strategy: Incorporate dynamic images of the exact products the customer left behind, directly in the chat.

    Beyond text-based recovery, leading brands are now integrating rich media across all their marketing touchpoints. While this article focuses on cart recovery, understanding how to create effective e-commerce video ads can inform your overall visual strategy, even for the product images and GIFs you might use in a WhatsApp campaign.

    As an official Meta Business Partner, we’ve built Kanal to make this transition seamless. You can take the foundational knowledge from these abandoned cart email examples and build powerful, automated WhatsApp campaigns in minutes, no code required. Stop settling for inbox obscurity and start having conversations that convert. The goal isn't just to send another message; it's to start a dialogue that recovers a customer for life.

    Ready to apply these high-impact strategies where they'll make the biggest difference? Here's the bottom line:

    • You've learned what makes a great recovery message.
    • Now, deliver that message on a channel with 98% open rates.

    Kanal lets you build the automated WhatsApp cart recovery flows we've discussed. Stop losing sales in crowded inboxes and start recovering them with the #1 WhatsApp marketing platform for Shopify.

    Install Kanal on Your Shopify Store Today or Book a Demo to See It in Action.

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